Privacy policy

Privacy Policy

This Privacy Policy ("Policy") outlines how Samaanlo ("we", "us", "our") collects, processes, stores, and protects the personal data you provide when using our products or services. By accessing this website or engaging with the goods and services offered by us, you consent to the terms of this Policy and agree to the collection, use, storage, disclosure, and transfer of your information as described herein.

We are committed to safeguarding your privacy in compliance with applicable laws and regulations. We encourage you to review this Policy thoroughly to understand how your personal data is handled by us.

Samaanlo reserves the right to update this Policy from time to time. We recommend checking this page periodically to remain informed of any changes.

Information We Collect

We may collect the following types of information from you:

  • Personal Identification: Name, contact details (address, email, phone number)
  • Demographic Information: Preferences, interests, or other relevant information
  • Personal Data: Any other information required to deliver the goods or services you request

Note: In accordance with applicable Indian laws, we do not store credit card, debit card, or any other sensitive card details. All data collection is conducted in full compliance with relevant legal and regulatory requirements.

Purpose of Data Collection

The information we collect serves the following purposes:

  • Operational Use: To provide the goods and services requested by you
  • Improvement of Services: To enhance and refine our offerings based on your feedback
  • Communication: To send updates, promotional offers, or other information relevant to our services
  • Internal Operations: For internal record-keeping, training, and quality assurance purposes

Data Sharing and Disclosure

We may disclose your data to the following entities:

  • Third-Party Service Providers: To facilitate the provision of goods or services, process orders, handle inquiries, or for other business-related functions
  • Affiliated Entities: Our group companies, as applicable
  • Professional Advisors: Auditors, legal and financial consultants, or other advisors as necessary
  • Regulatory and Government Authorities: As required by law or in response to a legal request

Use of Cookies

We use cookies to gather information and improve user experience on our website. You can configure your browser to reject all cookies or notify you when a cookie is being set. However, please be aware that declining cookies may limit your ability to fully access certain features of our website. Third-party service providers may also use cookies, and their use is subject to their respective privacy policies.

Your Rights and Choices

  • Right to Review and Rectify: You have the right to review the personal data we hold about you and request corrections or amendments as necessary. We are not liable for the accuracy of the data you provide.

  • Withdrawal of Consent: You may withdraw your consent to the collection and use of your personal data at any time by contacting us at info@samaanlo.com. However, please note that withdrawing consent may prevent us from offering you certain goods or services. These rights are subject to compliance with applicable laws and regulations.

Data Retention

We retain your personal data for as long as necessary to provide the requested goods or services. Additionally, we may retain certain information as required by applicable laws even after the termination of our business relationship with you. All retained data will continue to be handled in accordance with this Policy and applicable legal requirements.

Data Security

We employ commercially reasonable safeguards to protect the integrity and confidentiality of your personal data. These measures are designed to ensure your data is securely stored and processed.

Queries and Grievances

If you have any questions or concerns regarding this Privacy Policy or wish to exercise any of your rights, please contact us at the details provided on our website.